The following Policy is hereby adopted by El Monte Community Credit Union’s Board of Directors.
We at El Monte Community Credit Union value our members. Our members are why we exist and are the Credit Union’s most valuable asset.
Our second most valuable asset is our staff and volunteers. Once in a while we have a person who joins the Credit Union and engages in unacceptable behavior. The “bad actor” puts a tremendous burden on our employees, staff, vendors and volunteers and hinders the Credit Union’s ability to fulfill its goal of providing service to our membership.
If a member harasses, threatens, or behaves inappropriately toward Credit Union staff, volunteers, vendors, or other members, it harms the Credit Union by creating an unacceptable environment for our staff, vendors, volunteers, and other members.
If a member has presented counterfeit items, committed fraud, kited checks, engaged in any activity that has harmed or has the potential to harm the Credit Union, or has engaged in suspicious transactions or activity, the member has caused the Credit Union harm.
If a member’s actions and/or transactions have caused and/or will be causing the Credit Union a monetary loss and/or causes the Credit Union to waste its resources, directly or indirectly, said action(s) and/or transaction(s) also harm the Credit Union.
For these reasons, the Board of Directors of El Monte Community Credit Union hereby adopts the following policy:
It is the policy of the El Monte Community Credit Union to suspend services of any member who has in the past or future, does any of the following:
Causes the Credit Union a loss; breaches an El Monte Community Credit Union policy or an agreement with the Credit Union and/or threatens or behaves inappropriately towards the Credit Union’s staff, volunteers, vendors, or other members; presents counterfeit items; commits fraud; engages in kiting types of transactions; engages in any activity that harms the Credit Union; and/or engages in any suspicious transactions.
The Credit Union will have the right to suspend services including, non-exclusively, the following:
The right to be a borrower or co-obligor of the Credit Union; the right to have any depository account (except for a basic share [savings] account); the right
to be a co-owner or signatory of any deposit account at the Credit Union (except for the member’s own basic share account); the right to obtain and/or
purchase items through the Credit Union such as money orders, cashiers’ checks, prepaid credit cards, point of purchase cards, etc.; the right to access Credit Union accounts and/or transact business with the Credit Union electronically, through the internet or mobile devices, or via shared service branches; and/or use any other service offered by the Credit Union. This may also include, depending upon the circumstances, the right to enter the Credit Union’s facilities and access services in person.
If a member’s services are suspended, the member will still have the right to vote at the Credit Union’s annual meetings and special meetings of the membership. In addition, as noted above, the member will have the right to maintain a basic share account, unless the individual chooses to voluntarily close the individual’s (primary) share account and withdraw from membership and/or is expelled in a manner permitted by law.
The Credit Union will post this policy on the El Monte Community Credit Union’s website and cause it to be published in the manner normally utilized when the Credit Union sends its membership notices.